Welcome to the Chambers v. Whirlpool Settlement website

MARCH 2021 UPDATE:
We thank you for your patience concerning this Settlement, which was delayed due to appeals filed by objectors who sought to overturn the settlement. On November 10, 2020, the Court of Appeals rejected the objections and affirmed the district court’s approval of the Settlement. The Settlement Administrator is now in the process of finalizing its review of claims. This process will take several months, as there are many claims to review.

If you opted to receive a cash rebate for the purchase of a new Whirlpool, KitchenAid, or Kenmore dishwasher, and you qualify, you should receive a rebate form in the mail within the next few months. To receive the rebate, you will need to return the rebate form with a copy of your receipt. Any purchase of a new Whirlpool or Kitchenaid dishwasher made between February 4, 2016 and up to eight months after the rebate form is mailed can qualify for the rebate.

If you submitted a claim for reimbursement of repair or replacement purchase costs, the Settlement Administrator is finalizing its review of the claims. If your claim is deemed deficient for lack of documentation or information, the Settlement Administrator will first search Whirlpool and Sears’ data for the missing information and, if it is not found, will contact you to request further documentation or information. Please keep an eye out for this correspondence.

Please do not call Whirlpool about a reimbursement or rebate claim you already filed. The claims administrator is working on those claims, and Whirlpool does not have any additional information about them. At this time we do not know when checks will be mailed. Please be patient.

If your dishwasher is ten years old or less and you recently experienced a control board overheating event, please call Whirlpool directly at 1-877-559-2515 to discuss relief potentially available to you. If you qualify, you will receive a minimum of $100 cash or 30% off your choice of a new KitchenAid, Kenmore, or Whirlpool dishwasher.

If you need to update your address or other contact information, please click here.*

Thank you for your continued patience.

*You will need your ClaimID and PIN to update your address. The PIN is the last 6-digits of your ClaimID. If you do not have your Claim Number and PIN, please contact our call center to update your address at 888-730-9962, or via email at [email protected].

Rebate Claims: If you filed a timely claim seeking a rebate, a notice was sent to you in July 2016, stating that you do not need to wait for final approval or until the rebate form arrives in order to make a purchase of a Whirlpool, Kitchenaid, or Kenmore dishwasher to qualify for the rebate. If and when the rebate program becomes final, the Claims Administrator will send you additional information. If you have already made an eligible purchase, or if you make an eligible purchase before the rebate program becomes final, please be sure to keep your receipt in a safe place because you will be required to submit it. Please note that the parties cannot guarantee that the rebate program will become final, although we anticipate that it will.