Welcome to the Chambers v. Whirlpool Settlement website
If you purchased or owned a dishwasher manufactured by Whirlpool, you may qualify for benefits and compensation from a class action settlement.
Includes the following brands: KitchenAid, Kenmore, and Whirlpool
MARCH 2021 UPDATE:
We thank you for your patience concerning this Settlement, which was delayed due to appeals filed by objectors who sought to overturn the settlement. On November 10, 2020, the Court of Appeals rejected the objections and affirmed the district court’s approval of the Settlement. The Settlement Administrator is now in the process of finalizing its review of claims. This process will take several months, as there are many claims to review.
If you opted to receive a cash rebate for the purchase of a new Whirlpool, KitchenAid, or Kenmore dishwasher, and you qualify, you should receive a rebate form in the mail within the next few months. To receive the rebate, you will need to return the rebate form with a copy of your receipt. Any purchase of a new Whirlpool or Kitchenaid dishwasher made between January 1, 2016 and up to eight months after the rebate form is mailed can qualify for the rebate.
If you submitted a claim for reimbursement of repair or replacement purchase costs, the Settlement Administrator is finalizing its review of the claims. If your claim is deemed deficient for lack of documentation or information, the Settlement Administrator will first search Whirlpool and Sears’ data for the missing information and, if it is not found, will contact you to request further documentation or information. Please keep an eye out for this correspondence.
Please do not call Whirlpool about a reimbursement or rebate claim you already filed. The claims administrator is working on those claims, and Whirlpool does not have any additional information about them. At this time we do not know when checks will be mailed. Please be patient.
If your dishwasher is ten years old or less and you recently experienced a control board overheating event, please call Whirlpool directly at 1-877-559-2515 to discuss relief potentially available to you. If you qualify, you will receive a minimum of $100 cash or 30% off your choice of a new KitchenAid, Kenmore, or Whirlpool dishwasher.
If you need to update your address or other contact information, please click here.*
Thank you for your continued patience.
*You will need your ClaimID and PIN to update your address. The PIN is the last 6-digits of your ClaimID. If you do not have your Claim Number and PIN, please contact our call center to update your address at 888-730-9962, or via email at email@example.com.
UPDATE: The parties have updated the lists of Kenmore-brand dishwasher models that are eligible for Class and non-Class benefits. If you previously checked the Kenmore Dishwasher model lists and could not find your model number on the list, please check the updated Class Dishwasher Model List here and the updated Non-Class Dishwasher Model List here to see if your Kenmore model is included. The Court has ordered that the claims period for Kenmore-brand Dishwasher owners shall be re-opened from July 20 through August 17, 2016. If you bought a Kenmore-brand Dishwasher and wish to make a claim for benefits in this Settlement, please be sure to file your claim by August 17, 2016. The claims deadline for KitchenAid and Whirlpool-brand Dishwashers is now closed.
Rebate Claims: If you filed a timely claim seeking a rebate, a notice was sent to you in July 2016, stating that you do not need to wait for final approval or until the rebate form arrives in order to make a purchase of a Whirlpool, Kitchenaid, or Kenmore dishwasher to qualify for the rebate. If and when the rebate program becomes final, the Claims Administrator will send you additional information. If you have already made an eligible purchase, or if you make an eligible purchase before the rebate program becomes final, please be sure to keep your receipt in a safe place because you will be required to submit it. Please note that the parties cannot guarantee that the rebate program will become final, although we anticipate that it will.
A Settlement has been reached in a class action lawsuit against Whirlpool Corporation ("Whirlpool"), Sears Holdings Corporation ("Sears Holdings"), and Sears, Roebuck and Company ("Sears") (together, the "Defendants") regarding certain dishwashers manufactured between October 2000 and January 2006. Whirlpool has also agreed to provide additional benefits to owners of certain dishwashers— manufactured between 1995 and 2010—that observed or experienced smoke, flames, fumes, sparks, or electrical arcing from the control console area/electronic control board of their dishwasher (an "Overheating Event").
If you are included in the Settlement, you may qualify for a variety of benefits including a rebate on the purchase of a new dishwasher, and reimbursement for expenses incurred due to past or future dishwasher overheating events.
Your legal rights are affected whether you act or don't act. Read the Class Notice carefully.
This website provides information and court documents associated with this case. Class members may also use this site to file claim forms online. Please use the links to the left to navigate through this website.